Privacy Policy

Effective Date: [Insert Date]

At Alida Event Catering, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Alida Event Catering is a UK-based catering company providing high-quality catering for private and corporate events.

Our contact details are:

Alida Event Catering
BRE Business Park
Bucknalls Lane, Building 28
Garston Watford, WD25 9NH
Email: info@alidaeventcatering.co.uk
Phone: 07926 816 219

2. What Information We Collect

We may collect the following personal information:

• Your name, phone number, email, and address
• Details about your event and catering needs
• Dietary requirements and preferences
• Payment and invoicing information
• Website usage data, such as IP address and browser type
• Any correspondence or communications you send us

3. How We Use Your Information

Your data is used to:

• Provide catering services for your booking
• Respond to enquiries and manage bookings
• Send invoices and process payments
• Improve our services and website experience
• Send marketing communications, if you've opted in

4. Legal Bases for Processing

We process your information based on:

• Contract: to fulfill your catering booking
• Legitimate interests: to run and grow our business
• Consent: for marketing emails (you can withdraw at any time)
• Legal obligation: for accounting and tax compliance

5. Sharing Your Data

We do not sell your data. We may share it with:

• Third-party service providers (e.g. payment gateways, email platforms)
• Accountants or legal advisors
• Government authorities where required by law

All parties we work with are required to keep your data secure and comply with data protection regulations.

6. Data Retention

We retain your data only as long as necessary:

• Booking and financial records: up to 6 years
• Event information: up to 12 months after the event
• Marketing data: until you unsubscribe or request deletion

7. Your Data Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data
• Object to or restrict certain types of processing
• Receive a copy of your data in a portable format

To exercise your rights, contact us at info@alidaeventcatering.co.uk.

If you're dissatisfied with how we handle your data, you can complain to the Information Commissioner’s Office (ICO):
https://ico.org.uk/

8. Cookies and Website Tracking

We may use cookies to personalise your website experience. You can control cookie settings in your browser and choose whether to accept or reject cookies when visiting our site.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

10. Contacting Us

If you have any questions or concerns about your personal data or this policy, please contact us at:

Alida Event Catering
BRE Business Park
Bucknalls Lane, Building 28
Garston Watford, WD25 9NH
Email: info@alidaeventcatering.co.uk
Phone: 07926 816 219